Cancellation Policy

Last updated: 2026-05-08

You can cancel your subscription to any FOLIOVIZ LLC service at any time. This policy describes how cancellation works across folioviz.com, vidmatic.ai, cinematicrelaxation.com, and prezori.com.

1. How to Cancel

You can cancel by either of the following methods:

• Use the cancellation option in your account settings (where available).
• Email support@folioviz.com from the email address associated with your account, with the subject line "Cancel subscription".

2. Effective Date

Cancellation takes effect at the end of your current billing period. You will continue to have access to paid features until that date, and you will not be charged for the next billing cycle. We do not pro-rate refunds for partial billing periods unless otherwise required by our Refund & Dispute Policy or applicable law.

3. No Cancellation Fees

We do not charge any cancellation or termination fees. There are no long-term contracts; all subscriptions are month-to-month or term-based as described at checkout.

4. Account Data

After cancellation, your account data is retained for 30 days in case you decide to reactivate. After that period, you may request permanent deletion by emailing support@folioviz.com. Some information may be retained longer where required by law (for example, for tax, accounting, or fraud-prevention purposes).

5. Reactivation

Within 30 days of cancellation, you can reactivate your account and resume your subscription with your data intact. After 30 days, you may need to create a new account.

6. Contact

Need help canceling? Email support@folioviz.com and we will take care of it.